VDD’s Managed Services provides many benefits, designed to free you from the necessary but time-consuming chores of monitoring and managing your IT infrastructure.
Offered at a fixed monthly cost, VDD delivers a complete IT operational managed services model:
Based on the Information Technology Infrastructure Library (ITIL) approach
Backed by a 24×7×365 Network Operations Center (NOC)
Monitors and proactively manages your IT infrastructure including network devices, servers and application performance, CPU utilization, available disk space, event logs ...
VDD’s efficient system administration and support means customers typically save 10-20% in Managed Services expenses. At no additional cost, we provide a Site Manager backed up by senior specialist resource as required to ensure your system is continually monitored for assured reliability. With VDD’s Managed Services, you also get an initial IT system assessment and an action plan for your IT environment included in the one-time installation fee.
Our goal is to prevent any incidence related to IT system from occurring, but if they do, we solve them as efficiently and effectively as possible to minimize disruptions to your business.