IT Solutions
for Your Company
VDD company originally established in providing with comprehensive solutions, helps customer to handle all their IT systems
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Established: April 2010
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Located: In HCM VN with 20 employees and partners
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Vision: Top 10 I.T Service & Solution Provider
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Mission: To assist Enterprises to maximize the business operation system in order to enhance the competitive advantages.
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Core Value: Focusing on Human Resource, Procedures and Product Quality.
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Strategy: Maximize I.T system to help customers focus on their core business & enhance the competitive advantages
Our Experiences
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More than 10 years experience with IT Service & Solution providing
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15+ years experience from Management Team
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Our experienced Technicians have been trained before being able to provide Service to Clients.
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Familiar with diffirent working cultures (100% customers from FDI sector)
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Partnership Certified by Brands : IBM, CISCO, MICROSOFT, HP, DELL, ADOBE, …
Business Scopes
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Network & System Integration Service : Virtualization, Cloud-computing, Security, Infrastructure, Networking, Server & Storage, Video Conference
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Managed Service (MSP) : with significant benefit from our Procedure & Service Scope
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Hardware & Software License Supplying : IBM, HP, Dell, Cisco, Microsoft, Symantec, VMware,…
VDD Support Center system
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A big database comprises of all information's customer system like equipment, warranty status, configuration, etc.. is built to help Customer's IT engineers manage well their system
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All customer's request are treated as an ticket, so that our technician, leader, manager can see & follow those request until it's been solved.
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Our ticket management system has advantages:
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Central Management of all customer request
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Help to optimize service processes
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Complied with ITIL v3 based Service Management
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This ticket system have been also using by NASA, IBM, Virgin Australia, University of Westminster, Sepaq, ...
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